Data Deletion Instructions

Wenix respects your right to control your personal data. This page describes how to request the deletion of any personal information we hold about you, including data collected through Facebook Login or any of our applications and services.

What Data You Can Request to Delete

• Your name, email address, and any profile information shared via Facebook Login
• Account data and learning progress in the Wenix AI: English Learning mobile application
• Inquiry submissions and contact form data from wenix.co
• Any other personal data we have collected about you in connection with our services

How to Request Deletion

To request that we delete your personal data, please send an email to contact@wenix.co with the following details:

• Subject line: Data Deletion Request
• Your full name
• The email address associated with your account or inquiry
• If applicable, the Facebook account or username used to log in
• The service from which you want your data deleted (Wenix AI app, wenix.co website, or both)

What Happens Next

Once we receive your request, we will verify your identity and process the deletion within 30 days. We will send you a confirmation email when the deletion is complete. Backup copies are securely purged within 90 days of the original deletion.

Some data may be retained beyond this period only where required to comply with legal obligations (e.g., tax records, fraud prevention), in which case we will inform you of the specific retention period and reason.

In-App Deletion (Wenix AI)

Users of the Wenix AI: English Learning app can delete their account directly from within the app: open the app, navigate to Settings → Account → Delete Account, and confirm. This will trigger the same 30-day deletion workflow described above.

Contact

If you have any questions about this process or your data rights, contact us at:

Wenix
Email: contact@wenix.co